Latest Articles

  • Free Remote support software
    Free Remote support software

    There are of course many remote takeover programs availabe, with Team Viewer being mostprobably the best known. Most RMM packages, such as Atera, include remote takeover packages in their subscriptions, however sometimes these break or you haven’t got your agent on the PC you need to takeover. In these instances I will often use either…

  • Office 365 Mailbox full
    Office 365 Mailbox full

    If like most SME’s you have Office 365 business basic or standard, you get a 50gb mailbox. This article covers two easy solutions if the mailbox is full. Enable Archive The first solution is to enable the built in office 365 archive function, which gives you an additional 50gb of free storage. You can modify…

  • Internet connectivity troubleshooting – part 1
    Internet connectivity troubleshooting – part 1

    This post lists the basic things to check when a user says they can’t access the internet, and some potential fixes. Note this is aimed at small networks without proxy servers or standalone firewalls, as those systems can add additional filtering and troueblshooting steps. 1 – Reboot the RouterOn a small network then there is…

  • Windows not printing – try this quick fix
    Windows not printing – try this quick fix

    If you find that windows is not printing, and you’ve done the obvious things ( print off and on ), then sometimes we find that specific print jobs can crash the windows printing system, and these three commands can often fix the issue. First open a CMD window as an administrator ( Search CMD, click…

  • Teams Room is not signing in
    Teams Room is not signing in

    I recently had a logitech based Teams room system that suddenly decided it couln’t sign into Teams. The account worked fine when I signed in via the web interface. Tried deleting the cache – no difference. Did a forced update – no difference. Azure AD logs had no sign attempts. Tried creating a new account…